3.1 What does the cost of the service depend on?
The cost of the service depends on:
(a) the PPS Calling Card and relevant pricing plan you select; and
(b) your use of the service (including, for example, length of call, time and day of call (which may not be the local time where the call is made), destination of call and call type, and your use of any value added service features).
3.2 Pricing plans
The PPS Calling Cards in the standard pricing table vary in relation to the:
(a) pricing plan and surcharges
(b) call credit validity period,
(c) timing of charges
3.3 Selecting a pricing plan
(a) When you purchase a PPS Calling Card, you choose the pricing plan relevant to the PPS Calling Card purchased.
(b) You may purchase a new PPS Calling Card and pricing plan at any time subject to availability of the PPS Calling Cards.
3.4 How will you be charged for calls?
(a) The cost of each call will be deducted from the current credits on your PPS Calling Card.
(b) You will not be sent any bills, invoices or statements recording calls made.
(c) The service charges for outgoing calls:
(i) are generally based on an initial charge interval and subsequently further intervals over the chargeable calling time. The service charges for part of an interval will be rounded up to the next interval, or
(ii) may be on a per call basis for a set amount of time. These calls are set out in thestandard pricing table, and
(iii) may include a flagfall.
3.5 What calls will you not be charged for by us?
(a) You will not be charged for unsuccessful calls.
(b) You will not be charged for checking your balance using the PPS IVR.
3.6 Credits
(a) Subject to paragraph (b) below, credits cannot be converted into or redeemed as cash and cannot be applied against other services you may have with us.
(b) Where the service is not cancelled for convenience, any credits remaining on cancellation of the service are forfeited.
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