5.1 What happens if your PPS Calling Card is below the minimum call credit?
(a) You cannot make any calls if the credits on your PPS Calling Card account are below theminimum call credit for all call types, except to the PPS Customer Service line and PPS Calling Card IVR recharging facility
(b) You cannot make a call for which the credits in your PPS Calling Card are insufficient to meet the minimum call credit for calls of that type.
(c) We may terminate a call without notice if the credits run out during a call.
(d) A low-balance warning may be activated when a PPS Calling Card account reaches a balance of $4.50. This figure may be changed from time to time
5.2 When do you need to add the minimum credit?
(a) The call credit validity period:
(i) irrespective of whether the PPS Calling Card account currently has available credits, youmust add at least the minimum credit to your PPS Calling Card account within the call credit validity period.
(ii) If you do not add at least the minimum credit in accordance with paragraph (i) above, the remaining balance on your PPS Calling Card account will be forfeited at the end of thecall credit validity period and your PPS Calling Card account will be set at a zero credit balance
(iii) You cannot claim a refund or credit for any forfeited credits.
(iv) We are under no obligation to notify you that the credits are about to be or have been forfeited.
(v) Each time credits are added, a fresh call credit validity period begins.
(vi) If you use all of your credits before the expiry of the call credit validity period, theadditional period does not commence until the call credit validity period has expired.
(b) The additional period
(i) If the balance of your PPS Calling Card account is zero because:
(A) your credits were forfeited pursuant to paragraph (a)(ii) above, or
(B) the available credits were exhausted through call usage,
you must add at least the minimum credit before the expiry of the additional period.
(ii) If you do not add at least the minimum credit in accordance with paragraph (i) above,we can cancel the PPS Calling Card and PPS Calling Card account without notice. If youadd at least the minimum credit before the expiry of the additional period, the PPS Calling Card and PPS Calling Card account will be fully restored.
(iii) We may, but need not, make reminder calls to warn you that if you do not add theminimum credit before the expiration of the additional period, your PPS Calling Card will be cancelled.
5.3 Recharging your PPS Calling Card account
(a) You may recharge your PPS Calling Card account:
(i) by purchasing a new PPS Calling Card, or
(ii) by dialling the PPS Customer Service line; or
(iii) by using the PPS Calling Card IVR
(b) To recharge your PPS Calling Card account by credit card on the PPS Customer Service line orPPS Calling Card IVR, you need to call 1300 200 500 or one of the access numbers on your card and pick the recharge option on the menu. You can only use your credit card to recharge yourPPS Calling Card account in this way. Using the PPS Customer Service line or PPS Calling Card IVR, you can recharge your PPS Calling Card account:
(i) up to three times a day, or
(ii) up to $100 worth of credit per day